Bernadette Conant CWN 2017 web

Bernadette Conant

Chief Executive Officer

(519) 888-4567x36171

Katrina 2013 cropped

Dr. Katrina Hitchman

Director of Program Development

(519) 888-4567x37943

Bu Lam

Dr. Bu Lam

Manager of Municipal Programs

(519) 888-4567x39357

CWN Karen Ford

Karen Ford

Manager of Finance and Operations

(519) 888-4567 x33269

Jacqueline Heintzman Headshot Small

Jacqueline Heintzman

Communications Intern

(519) 888-4567x31288

Kim Jusek web

Kim Jusek

Program Manager, Municipal Programs

(519) 888-4567x32106

Liana Kreamer photo

Liana Kreamer

Communications Manager

(519) 888-4567x39378

Laura Sauder web

Dr. Laura Sauder

Municipal Programs Research Intern

(519) 888-4567x39354

Lyle Schneider

Lyle Schneider


(519) 888-4567x33266

Shoeleh Headshot 78x95

Shoeleh Shams

Municipal Programs Research Intern

(519) 888-4567x37709

mark spanjers

Dr. Mark Spanjers

Municipal Programs Research Coordinator

(519) 888-4567x30255

Karen Ford

Manager of Finance and Operations

(519) 888-4567 x33269


Karen joined Canadian Water Network in May 2017 and is responsible for managing and overseeing the organization’s finances, administration, human resources and facilities.


Previously, Karen worked for over a decade at the Ontario Centres of Excellence, managing their operations and multiple facilities. Her duties included lease negotiations, IT support, policy development, administrative provisioning and procurement. She also worked as a Research Program Manager at the Centre for Research and Earth Technologies and the Waterloo Centre for Groundwater Research, both predecessor organizations of the Ontario Centres of Excellence.


Karen holds a Bachelor of Mathematics from the University of Waterloo and a Diploma in Accounting from Wilfrid Laurier University. She is a designated CMA and CPA. She holds a certificate in Canadian Risk Management from the Global Risk Management Institute and completed the Enterprise Risk Management Certificate program offered by the Society of Management Accountants of Canada.